Casual Instructional Assistant

​COMPETITION NUMBER: 1884
CLOSING DATE: OCTOBER 12, 2026 @ 11:59 MDT

FACULTY OF SKILLS & FOUNDATIONAL LEARNING

Reporting to the Chair and working under the guidance of instructors, the Instructional Assistant I supports the effective delivery of in-person and online learning within the School of Language and Community Studies. This role provides instructional, administrative, technology, and learner support that enables instructors to focus on teaching while helping learners fully participate in classroom, laboratory, and applied learning activities.

The Instructional Assistant prepares and adapts learning materials, assists learners with learning technologies, supports attendance and assignment processes, maintains routine records, and helps coordinate workshops, orientations, field trips, and other learning activities. Working within approved course objectives, instructor direction, College policies, privacy requirements, and established program procedures, this position contributes to a positive and supportive learning environment while supporting student success.

HOW YOU’LL MAKE A DIFFERENCE

• Provide learner support and tutorial services by responding to questions and concerns, monitoring student progress, and assisting learners with access to learning technologies.
• Prepare and organize instructional materials, equipment, and classroom or lab resources to support learning activities.
• Modify and adapt learning resources and materials based on learner requirements and instructional direction.
• Support instructors with attendance tracking, assignment organization, and routine communication with learners.
• Provide assistance and support to learners during classroom, lab, and work-integrated learning activities.
• Facilitate workshops, orientations, and skill-building activities under instructor guidance.
• Coordinate logistics for student events, field trips, and applied learning activities.
• Maintain accurate attendance, learner progress records, and related program documentation.
• Monitor classroom and lab environments to ensure safety, cleanliness, and compliance with institutional policies and program requirements.

WHAT YOU BRING

• Post-secondary certificate or diploma in education, educational assistance, adult learning, English language learning, human services, community services, office administration, or a related field. An equivalent combination of education and experience may be considered.
• Minimum two years of experience supporting learners, instructors, clients, or program operations in an educational, community, settlement, or similar service environment.
• Proficiency with learning technologies and administrative systems, including learning management systems, virtual classroom tools, email, word processing, spreadsheets, and presentation software.
• Strong organizational, interpersonal, written communication, teamwork, time-management, and problem-solving skills.
• Ability to manage competing priorities, maintain accurate and confidential records, and follow established procedures.
• Ability to work independently while recognizing when consultation or escalation is required.
• Commitment to providing learner-centered support and fostering a positive learning environment.

WHAT MAKES YOU A DIFFERENCE MAKER? 

As a difference maker you:

• Make informed day-to-day decisions regarding learner support, instructional materials, and assigned program activities within established procedures.
• Use sound judgment to determine when learner concerns should be addressed directly or referred to instructors, program leaders, or other college support areas.
• Monitor for safety, privacy, respectful conduct, academic integrity, and learning environment concerns while following established escalation processes.
• Build supportive relationships with learners by communicating with patience, clarity, cultural humility, discretion, and respect for confidentiality.
• Collaborate effectively with instructors, program leaders, and college service areas to coordinate learner support, resources, referrals, and issue resolution.
• Work independently on recurring program activities while anticipating classroom and learner support needs.
• Organize materials, coordinate activities, and suggest practical improvements that support learner success and program effectiveness.
• Demonstrate accountability by working within College policies, privacy requirements, health and safety practices, and program standards.

SALARY: AUPE Band Level 6 | Instructional Assistant I | $28.48 – 37.02 hourly reflective upon what you bring AKA your education and experience. An additional 11.2% is paid in lieu of benefits and vacation. This is a casual position with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.