Instructional Assistant, Digital Accessibility

COMPETITION NUMBER: 1588
CLOSING DATE: JANUARY 18, 2026 @ 11:59PM MDT


ACADEMIC QUALITY AND INNOVATION

NorQuesters are difference makers, and we are seeking a dedicated and detail-oriented Instructional Assistant, Digital Accessibility to join our Digital Education team within the Institute for Teaching, Learning, and Technology.

Reporting to the Manager of Digital Education and collaborating closely with the Educational Development team and Accessibility Services, the Instructional Assistant plays a vital role in creating an inclusive learning environment by ensuring teaching materials are accessible to students with disabilities. This position focuses exclusively on digital learning resources—such as documents, videos, PowerPoint presentations, and PDFs—and does not involve physical accessibility support, which is managed by other College teams outside Digital Education.

 

HOW YOU’LL MAKE A DIFFERENCE:

  • Assist in the adaptation of current teaching materials: Collaborate with faculty to modify and enhance current teaching materials to meet diverse accessibility needs, focusing on digital resources, documents, video description, alternative text
  • Ensure compliance with Accessibility Standards: Review and ensure all teaching resources comply with relevant accessibility standards such as WCAG II (Web Content Accessibility Guidelines) and other applicable guidelines.
  • Provide technical support: Offer technical assistance to faculty in using accessibility tools and software, ensuring materials are accessible to students with an experience of disability.
  • Conduct accessibility audits: Regularly review existing teaching resources to identify and address any accessibility issues, providing recommendations for improvement.
  • Support the development of training resources: Collaborate with the educational development team to create training sessions and materials to educate faculty on best practices for accessible teaching.
  • Stay updated: Keep abreast of the latest developments in accessibility standards and assistive technologies.
  • Learn new accessibility conversion software as needed (e.g. Audible Sight, Brickfield, JAWS-Job Access With Speech)

 

WHAT YOU BRING:

  • Educational background: A bachelor's degree (or equivalent experience) in Education, Special Education, Instructional Design, or a related field is preferred
  • Experience: Previous experience in a post-secondary educational setting, particularly in supporting accessibility initiatives, is highly desirable. Experience modifying documents and resources for accessibility and sourcing accessible materials.
  • Knowledge: Strong understanding of accessibility standards (e.g., ADA, WCAG) and familiarity with assistive technologies.
  • Technical Skills: Proficiency in using accessibility tools and software, as well as common educational technologies (Moodle preferred).
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a clear and accessible manner.
  • Detail-Oriented: Strong attention to detail and organizational skills, with the ability to manage multiple projects simultaneously.
  • Team Player: Ability to work collaboratively with faculty, staff, and students to achieve common goals.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing accessibility challenges.

 

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you bring:

  • Customer service approach that focuses on assisting faculty and staff with empathy and compassion, meeting users where they are at
  • Strong interpersonal and communication skills (i.e., written and verbal)
  • Models an inclusive and respectful approach to achieving results
  • Is adaptable, flexible, and creative in finding solutions to issues
  • Flexible, innovative thinker open to new ideas and a skillset to operationalize ideas into practice.
  • Positive approach to problem-solving, challenges, and opportunities
  • Demonstrated experience applying WCAG 2.1 AA accessibility standards to digital content and learning materials considered an asset

SALARY:  AUPE | Band 6 | Instructional Assistant I | $49,129-$63,854 reflective upon what you bring AKA your education and experience. This is a full-time permanent position with immediate access to our great pension and benefit programs. For more information regarding the AUPE Collective Agreement, please check out this link.  

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.