International Student Experience Advisor

COMPETITION NUMBER: 1782
CLOSING DATE: July 16, 2026 @11:59 PM MDT

 

INTERNATIONAL MARKETS

 

Reporting to the Manager, International Student Experience, the International Student Experience Advisor plays a pivotal role in providing settlement and engagement supports, and fostering a welcoming inclusive environment for international students. This position involves managing the NorQuest International Volunteer Program, Emerging Leader and Mentorship program, developing and delivering content for student orientation, coordinating workshops, organizing cultural and social activities, and leading student engagement initiatives. The Advisor also conducts one-on-one appointments to provide personalized guidance on transitions to living and studying in Canada, personal development, settlement supports, academic strategies, and cultural adaptation. Additionally, the Advisor collaborates with stakeholders to create settlement supports, such as housing resources, cultural integration activities, and informational sessions on topics like financial literacy and safety, ensuring a seamless transition for students into the larger community. 

We’re excited to see you explore this opportunity to join the International team as an International Student Experience Advisor. We're looking for someone who can find ways forward, be compassionate, and start small and think BIG in the planning, organizing, and implementation of events supporting international student success and retention.

 

 

HOW YOU'LL MAKE A DIFFERENCE

  • Create and deliver engaging programs, events, and initiatives that foster international student success, belonging, leadership development, and community integration
  • Lead and support volunteer, peer mentorship, and emerging leader programs by recruiting, training, coaching, and recognizing student leaders
  • Provide personalized settlement guidance to international students, helping them successfully transition to life, learning, and work in Canada
  • Connect students with essential resources and services, including housing, healthcare, banking, transportation, taxes, and community supports
  • Develop and maintain strong partnerships with housing providers, community organizations, and internal stakeholders to enhance student support and access to resources
  • Design and facilitate inclusive cultural, social, and orientation programs that promote engagement, cross-cultural understanding, and a sense of belonging
  • Conduct individual student consultations to assess needs, address challenges, and provide guidance on academic, personal, and cultural transitions
  • Create clear, engaging communications and promotional content that increase awareness of student programs, services, and opportunities for involvement.

 

 

WHAT YOU BRING 

  • Minimum qualification of a diploma in a relevant field (e.g., Social Sciences, Humanities, Education, Communications, Community Studies, or a related discipline), or an equivalent combination of education and experience
  • 3+ years' experience delivering social programs and activities for young adults, combined with experience working within a cross-cultural setting or overseas
  • Video creation and editing skills
  • Strong organizational, communication, and interpersonal skills
  • Fluency in another language consistent with current international student enrollment or with languages of prospective students in new and emerging target recruitment markets

 

WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you bring:

  • Proven ability to design and deliver engaging programs, events, and initiatives that foster student success, connection, and community engagement
  • Strong relationship-building skills, enabling effective collaboration with students, colleagues, community partners, and stakeholders across diverse environments
  • Expertise in supporting international student integration through culturally responsive services, settlement guidance, and student-focused programming
  • Exceptional communication and facilitation skills, with the ability to engage individuals and groups through presentations, workshops, advising, and written communications
  • Experience creating compelling digital content, social media campaigns, newsletters, and promotional materials that increase awareness and participation
  • Proficiency in leveraging Microsoft Office, databases, and technology tools to coordinate programs, manage information, and enhance service delivery
  • A demonstrated ability to manage competing priorities, coordinate multiple initiatives, and consistently deliver results in fast-paced environments
  • Flexibility, resourcefulness, and strong cross-cultural awareness, allowing you to navigate complex situations with professionalism, diplomacy, and empathy.

 

AUPE Band Level 8 | Advisor II | $67,351 - $87,454 reflective upon what you bring AKA your education and experience. This is a full time, permanent position with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures. 

 

 

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

 

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

 

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

 

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

 

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

 

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.