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LINC Program Administrator

​COMPETITION NUMBER: 1476
CLOSING DATE: OCTOBER 15, 2025 @ 11:59PM MDT

 

 

FACULTY OF SKILLS AND FOUNDATIONAL LEARNING – Language Instruction for Newcomers to Canada (LINC) 

 

NorQuesters are difference makers and we’re searching for someone dedicated to making a difference to join the Language Instruction for Newcomers to Canada (LINC) team as a Program Administrator. 

The Program Administrator will thrive in showcasing our values by providing administrative support for the Language Instruction for Newcomers to Canada (LINC) program, program leadership, and serving as a point of contact for students, other faculties and college services.      

The position responsibilities include student support; the support of administrative processes and systems; data entry; supply maintenance; enrolment support and adoption of processes using new software and apps; providing student communications; event organization and support; maintenance of physical and electronic records and documents; and other administrative duties as required.  

 

This position is required in-person at our downtown Edmonton campus on Tuesdays, Thursdays, and every second Monday. Occasional evening work may be required.  

 

HOW YOU WILL MAKE A DIFFERENCE: 

  • Represent the faculty and maintain broad knowledge of college systems and resources at reception 

  • Support students at reception connecting them with the correct services, supports and resources whenever required  

  • Support student requests for certificates, letters and general course information  

  • Maintain accurate student information, including data entry and uploads into relevant systems 

  • Administer LINC processes including waitlist, enrolment and withdrawal processes  

  • Prepare and validate data for the LINC student placement process  

  • Incorporate new projects and processes as they arise  

  • Identify and raise issues around LINC processes as needed  

  • Develop and document term by term administrative processes relating to their role  

  • Other administrative tasks as required  

 

 

WHAT YOU BRING: 

  • A minimum of a 2-year business diploma 

OR   

  • 3+ years equivalent experience  

  • 3+ years customer service experience  

  • Excellent understanding of office systems through prior experience, including MS Teams and the MS Office Suite  

WHAT MAKES YOU A DIFFERENCE MAKER? 

As a difference maker you bring: 

  • Strong technical skills and the ability to adopt new processes  

  • Strong attention to detail   

  • Well-developed organizational skills 

  • Clear, calm communication and exceptional interpersonal skills are required.   

  • Familiarity with PeopleSoft an asset   

  • Experience working with multicultural clients and/or knowledge of another language an asset   

  

SALARY: AUPE Administrator I | Band Level 5 | $23.69 - $30.79 hourly reflective upon what you bring, AKA your education and experience. This is a casual position until April 10, 2026.  The position includes 11.2% in lieu of vacation and benefits. For more information regarding the AUPE Collective Agreement, please check out this link.     

If you have any questions, please reach out to Gillian.Luff-Schieman@norquest.ca 

 

 
 

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

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