Learning Support Tutor, Engineering

​COMPETITION NUMBER: 1288

CLOSING DATE: JUNE 24, 2025 @ 11:59 PM

ACADEMIC SUPPORTS, STUDENT SERVICES

NorQuesters are difference makers, and we’re searching for someone who can leverage their academic expertise and excellent interpersonal and inter-cultural communication skill-sets to support learner success. Working one-on-one or in small groups with learners in the Engineering University Transfer Certificate program, the Tutor position supports the academic progress of learners by compassionately meeting them where they are at, as well as collaborating with the Learning Support Specialist team and program instructors to ensure effective wrap-around support.

Tutors provide in-person and online learning support, and primarily operate out of the inclusive and open learning commons of the Learner Centre. The Tutor position has the opportunity to collaborate with instructional faculty, librarians, program advisors, and learning specialists. Robust, ongoing training and professional development will be provided to support the development of skill-sets related to tutoring, adult education, and working with students with diverse learning needs.

HOW YOU'LL MAKE A DIFFERENCE:

Provide tutoring support to learners

• Support first-year post-secondary students in understanding and applying complex course material in Calculus, Linear Algebra, Physics, and Computer Programming by providing tutoring support through multiple delivery method.
• Foster a welcoming, inclusive environment by adapting tutoring strategies to diverse learning needs and providing friendly front-line support to all students and college community members.

Collaborate with learning support specialists, instructors, academic program advisors, and other Learner Centre services to provide wrap-around academic support

• Work in close partnership with the learning support specialist team members in the development of academic supports for learners.
• Develop collaborative relationships and on-going communication channels with the Engineering program instructors and student advisors to ensure supports align with curriculum and learner needs.

Implement projects and initiatives that support student success

• In collaboration with learning support specialists, instructors, program advisors and the library, create targeted academic support resources.
• In collaboration with learning support specialists and Team Lead, evaluate and refine tutoring strategies and academic support programming by analyzing student feedback and trends in help-seeking, success rates, common learning challenges.

Fulfill operational requirements to maintain defined service standards

• Use and manage queuing and scheduling, and capture accurate usage metrics required for decision-making and reporting.
• Lead, or contribute to, various operational tasks and participate in operational working groups.

Contribute to on-going improvements in service quality via professional development

• Contribute to best practices and ongoing learning and review of relevant program/course content.
• Engage in development opportunities as part of performance development planning, and participating in peer learning opportunities and case conferencing practices
• Commit to learning about Indigenization, decolonization and the application of an anti-racist/anti-oppressive lens to the development of practices, and learning and working environments.

WHAT YOU BRING:

• Minimum requirements are 2 years of post-secondary in the field of Engineering, including requisite coursework in Calculus, Linear Algebra, Physics, and Computer Programming.
• 1 year or equivalent work experience helping others learn, formally or informally, is required (coaching, tutoring, mentoring, teaching, etc); applied knowledge of youth or adult education principles and working with people with disabilities is an asset.
• High level of digital literacy and ability to learn educational teaching/learning tools quickly is required (e.g. ability to support learners using video conferencing and graphic tablets, etc).
• Experience effectively communicating (in any setting), with individuals who have English as an additional language is required.

WHAT MAKES YOU A DIFFERENCE MAKER?

• Exceptional interpersonal and communication skills, both oral and written.
• Strong intercultural communication skills and ability to relate effectively to diverse learner populations.
• Commitment and skill-sets related to excellence in client service.
• Strong collaborative and team-work skills.
• Flexibility and the ability to lead from where you are as an integral team member.
• Skill-sets that nurture a safe and inclusive learning and working environment that enhances belonging and well-being.
• Commitment and skill-sets related to equity, diversity, inclusion, Indigenization, decolonization. 

SALARY: $26.06/hr to $34.55/hr. Reflective of what you bring, AKA your education and experience. This is a casual position, which includes an additional 11.2% in lieu of vacation and benefits, and work hours based on learner’s class schedule.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.