Project Change Manager

​COMPETITION NUMBER: 942
CLOSING DATE: DECEMBER 03, 2024 @ 11:59PM MST

ADMINISTRATION & CFO 

NorQuesters are difference makers and we’re searching for someone dedicated to making a difference to join our Strategic Project Management Office team as a Project Change Manager.

The Strategic Project Management Office engages strategic digital transformational initiatives that have direct contribution to NorQuest 2030: We Are Who We Include strategy. We strive to be the center of excellence for transformational project management, business analysis, and change management driven by strategic partnerships across the college.

The Project Change Manager oversees the implementation of organizational change initiatives using technical and industry knowledge in change management and organizational development, creating an environment that encourages employees to adopt changes quickly. This position is regularly required to be in person to offer support, training, and coaching to managers and supervisors and acts as a project manager to ensure optimized integration between project management and change management as well as project outcome delivery.

This role will maintain a strong understanding of the emerging trend and practices of change management and strong network with industry leaders, associations, and other post-secondary, contributing to making a positive impact to the greater community that the college serves.

This role possesses strong leadership skills that enables a team culture of diversity, equity and inclusivity and is an ambassador for NorQuest’s Q’s (values), including “find ways forward, be dependable, We>They, work at play and play at work, be compassionate, lead from where you are, start small and think big, have honest conversations and be boldly curious and intentionally courageous”.

This position is eligible for the flex workstyle as defined in the College Workstyles Procedure. Regular on campus presence is required by this role.

HOW YOU’LL MAKE A DIFFERENCE:

Change Management

• Create and execute change management plans to address audience-specific needs and impacts.
• Lead the production of training materials and delivery of training, including documentation, web content, video-creation, and training sessions.
• Coach and consult leaders, teams, partners and individuals to adopt new ways of working and navigating change initiatives. 
• Identify resistance or potential risks to proposed changes and develop mitigation plans.
• Evaluate and ensure user readiness and timelines before change is implemented.
• Assess training readiness and identify training needs.
• Evaluate the effectiveness of training plans, materials and individual sessions and use feedback to continuously improve training approaches and delivery.
• Define, measure and track metrics to monitor the success of an implemented change. 
• Develop and execute change communication plans. 
• Work with leaders, teams, partners, and individuals across different levels and areas of responsibility to identify and report any issues resulting from a change. 
• Actively engage in the development and innovation of change management procedures at an organizational level.

Project Management

• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
• Use and recommend project control solutions for planning, scheduling, and tracking projects, including project management software, procedures, processes, tools and techniques. Supports project sponsors and steering committees.
• Perform risk assessment and/or implementing mitigation plans at the project level.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan.
• Establish a work plan and staffing for project activities, iterations, or phases, and arrange assignment of project personnel.
• Monitor and reports on supplier performance, and customer satisfaction, ensuring that vendor performance complies with contract terms. Engages with suppliers to resolve incidents, problems, or performance issues.

WHAT YOU BRING:

• Degree in Business, Computer Science, Information Technology, Organizational Psychology or related discipline along with demonstrated training and application of change management and project management required. Equivalence will be considered.

• 5-10 years of relevant work experience related to organizational change management along with 5 years in project management of enterprise level digital transformation and business process improvement projects.
• Experience leading complex, large enterprise-scale projects across multiple and diverse stakeholder groups.
• Experience with and knowledge of organizational change principles, methodologies, and tools.
• Understanding of change management methodologies. Knowledge and experience of PROSCI is required.
• Familiarity with project management methodologies (ie:Project Management Institute, PRINCE2 and agile approaches).

ACCREDITATION

• PROSCI certification required.
• Holds or is working towards a PMP (Project Management Professional) designation or PRINCE2 Certification (highly desirable)
• Holds or is working towards a certified IIBA Business Analysis designation (beneficial)
• UX Specialist (beneficial)
• Agile/SCRUM Master (beneficial)
• Certifications in Agile, Business Process Analysis, Lean Six Sigma and other related project disciplines would be considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

 As a difference maker you bring:

• Strong leadership and business acumen, with the ability to determine how change management adds value to the organization and to learner and stakeholder satisfaction.
• Make decisions and recommendations linked to the organization’s strategic goals, reflecting an awareness of external dynamics.
• Required to be a systems thinker, with the ability to holistically combine processes, technology and people into a solution.
• Effective influencing and negotiating skills in an environment where this role may not directly control resources.
• Excellent written and verbal communication skills at all levels of the organization.
• Excellent interpersonal relationship skills, ability to establish and maintain senior and peer level relationships.
• Ability to follow plans and procedures, be decisive and effectively lead under stress and high-pressure situations.
• Regular and collaborative communication – inform, consult, investigate – with project team, peers, leaders, and other stakeholders.
• Deliver expected outcomes and deliverables within stated timelines and budgets.
• Escalate sensitive issues that may negatively impact the college.

SALARY: $89,708 -$112,166 annually, reflective upon what you bring AKA your education and experience. This is a full-time Out of Scope permanent position with immediate access to our great pension and benefit programs. This role is eligible for flexible working style but in person presence are required regularly.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.