Readiness Advisor

​COMPETITION NUMBER: 932
CLOSING DATE: OCTOBER 29, 2024 @ 11:59 PM MST

ADMISSIONS & SUPPORTS

NorQuesters are difference makers and we’re searching for someone with a passion for student access, success and a customer service focus to find ways forward and be boldly curious and intentionally courageous in helping make a difference in the lives of our learners as they navigate their educational journey.

Reporting to the Readiness Team Lead, the Readiness Advisor plays a pivotal role in helping learners achieve their education and career goals by providing personalized support and guidance, answering questions, and providing information and options to help them make informed decisions about their academic future and career aspirations. The Readiness advising team supports the student lifecycle through a centralized academic advisory group.

Our Readiness Advisors are committed to maintaining a thorough understanding of both internal and external programming, processes, and policies. By staying informed of the latest developments, they ensure the delivery of consistent, accurate information to students, thereby fostering enduring relationships with the college community that transcend specific programs.

HOW YOU’LL MAKE A DIFFERENCE:

• Provide advice, information and assistance (in person, over the phone and electronically) to applicants and current students.
• Assist applicants and students with understanding and completion of forms related to admissions, transfer credits and PLAR (Prior Learning Assessment Recognition).
• Possess basic knowledge related to funding options (loans, grants, scholarships, awards, bursaries, third party, etc.) to relay to students. Understanding of funding eligibility requirements for prospects, applicants and current students.
• Provide general information on tuition and fee deadlines, payment options, college services (bookstore, computer commons, etc.)
• Advise and guide applicants and current preparatory students through the admission process.
• Advise applicants and current preparatory students on both the academic and non-academic program requirements, including language proficiency.
• Advise ongoing preparatory students on bridging and laddering into post-secondary programs within NQ.
• Advise applicants and current preparatory students on alternate program options and pathways.
• Intricate knowledge of how course enrolment, course sequencening can impact admissions, graduation, and funding eligibility.

Create initial Learner’s Plan for ESL students based on CLB scores:

• Connect applicants with assessments when needed and determine if testing is required, providing for certain preparatory programs. 
• Review and evaluate assessment placement test results used for admission to post-secondary program admission.  
• Notify applicants of testing results for program entry and information on retest if needed. Advise on options – move application to alternative program such as ESL or AU, or retest.
• Connect students with Retention Advisors for course planning and refer to accessibility services for exam accommodations.
• Connect students with external resources as needed.
• Provide admissions advising at College events (Open House, Info Night, New Student Orientation etc.)

WHAT YOU BRING:

• A Bachelor’s degree in a related field.
• A minimum of 3-5 years of experience in student advising/ student-centered or related careers in a post-secondary setting is required.
• Equivalencies will be considered.
• Knowledge of PeopleSoft would be an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

 As a difference maker you bring:

• Excellent communication skills – both oral and written.
• Exceptional customer service and interpersonal skills required.
• An ability to exercise judgement within established guidelines.
• A positive and professional attitude and the ability to work independently and as a team member is essential.
• Must be able to remain calm in demanding situations and appropriately deal with stress resulting from situations.

SALARY:  $61,635 - $80,033 annually reflective upon what you bring AKA your education and experience. We are looking for one full-time AUPE permanent position that provide immediate access to our great pension and benefits programs.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.